Terms & Conditions

Last Updated: June 22, 2025

Welcome to Fidor.AI. By using our website or services, you agree to the following terms. Please read them carefully.

1. Use of Our Services

When you use our website or contact us for services, you agree to do so honestly and lawfully. You must not use our site to harm others, spread viruses, or attempt to hack or disrupt our systems.

2. Service Agreements

If you choose to work with us, the details of your project, pricing, and timeline will be shared and agreed upon in writing before we begin. Each project may have its own specific terms, depending on what we’re building for you.

3. Payments

All payments must be made as agreed before or during the project. We work with secure third-party payment providers and do not store your full payment details. Late or missed payments may result in paused or terminated services.

4. Cancellations & Refunds

Once work has started, cancellations may be subject to partial refunds depending on how much of the project has been completed. We’ll always do our best to work with you if you have concerns.

5. Intellectual Property

All the custom workflows, systems, or content we build for you are owned by you once full payment has been made — unless we’ve agreed otherwise in writing. Our website content, designs, and branding belong to Fidor.AI and can’t be copied or reused without permission.

6. Third-Party Tools

We often use trusted third-party tools (like automation or CRM platforms) to build your solution. We’re not responsible for how those platforms operate or any changes they make. You may also need to agree to their terms separately.

7. Limitation of Liability

We aim to deliver high-quality, helpful automation — but we can’t guarantee that everything will always be perfect or error-free. We’re not responsible for any damages caused by how you use our tools, or issues from third-party software we connect to.

8. Your Responsibilities

Please provide accurate information when working with us. You're responsible for how you use the tools we build and for keeping your login credentials secure.

9. Changes to These Terms

We may update these Terms from time to time. If we make any big changes, we’ll post them on this page. Please check back occasionally if you're using our services regularly.

10. Contact Us

If you have any questions about these Terms & Conditions, please reach out at:

📧 support@fidor.ai

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